Book an appointment

Welcome Dr Michelle Liu!  Dr Liu will be covering Dr Yeung's practice on Monday, Tuesday and Thursdays for July to December 2024.  Please note that Urgent Care has been temporarily moved to Tuesday evenings 5-8pm (virtual only). 

There is a $20 charge to refill prescriptions without an appointment

You can now book your appointment online by clicking on the "Book Now" button below. Your health card number will be required.  All in-person and phone appointments are OHIP covered.  If you have any difficulties or questions about booking your appointment, please contact our clinic. 

Dr Balouchi is offering only in-person visits. Dr Yeung is offering both in-person and virtual visit options.

Note:  If you book a virtual visit, you will subsequently be offered an in-person appointment if your doctor determines you should come into the clinic. 

Please note that patients with COVID-19 symptoms will not be seen in the clinic. If you have a cough, fever, sore throat, shortness of breath, or flu-like symptoms OR you have travelled or come in contact with someone with suspected / known COVID-19, you can:

1) book a PHONE APPOINTMENT with your doctor 

2) call TeleHealth 1-800-361-5653 or 1-866-512-6228

3) book an appointment at Mackenzie Health Covid-Cold & Flu Clinic at 905-883-1212 Ext 2004. 

4) book an appointment at Markham Stouffville Hospital (Oak Valley Health) Covid-Cold & Flu clinic at 289-378-2419 or visit their website for online booking

We do not offer COVID-19 testing at our clinic.

Book Grade 7 and 8 Vaccines at a Public Health Vaccine Clinic here

Book your COVID-19 Vaccine through York Region centres here​​​​​​​

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For urgent medical concerns or severe respiratory symptoms: please call 911 or go to the nearest emergency room for assessment.

We are NOT a walk-in clinic. Only enrolled patients with appointments will be seen. 

What to expect at your virtual appointment

Only Dr Yeung is offering virtual visits.  You will receive an email with a link for the virtual visit 48 hours before your scheduled appointment.  When it is time for your appointment, simply click on the link to join the virtual video visit with your doctor.  Kindly wait for your doctor to join the call. If for any reason you are unable to attend the virtual video visit, your doctor will call you.

Please note that your doctor may use his or her personal telephone to call and as a result the telephone number may show up as 'PRIVATE' or 'NO CALLER ID'. Please be available to answer your phone if you have requested a telephone consult. 

What to expect at your in-person visit

To keep everyone safe, you must wear a MASK to your appointment and keep it on for the entire visit. If you do not have a mask, one will be provided for you. Please ensure the mask covers your nose and chin. You will be asked to sanitize your hands upon entering the clinic. Plexiglass is installed at the reception desk to protect patients and staff.  The receptionist will ask you to complete a short COVID-19 screening questionnaire and she will check your temperature before showing you to the exam room. 

Each exam room and the waiting area will be equipped with a medical grade air purifier. 

When you enter the exam room, please sit only where you are assigned and avoid touching other surfaces. Every surface contacted by patients and their property will be sanitized before the next patient comes in.

Your doctor will be wearing a mask.

We do not offer COVID-19 testing. 

The longer you are in the office and the more discussion that occurs increases the chance of COVID transmission. If you have other issues to discuss, it would be safest to book another appointment to discuss those issues over the phone. 

Prescription refill 

Please schedule an appointment with your doctor.  

Forms

If you need a form to be completed by your doctor, please contact our clinic and speak with our receptionist. She will provide you with the clinic email address where you can send the form. 

Your doctor will complete your form as soon as possible but please allow up to 2 weeks for forms to be ready. 

Recent travel outside of Canada

If you have travelled outside of Canada, please self-isolate at home for 14 days. 

Outside of these hours you will get the clinic voicemail. Please leave a short message with your name, phone number, and a brief reason for your call. The receptionist will return your call within 24 business hours. Occasionally, we may be delayed in getting back to you because of the high volume of patients seeking care.  We appreciate your patience and understanding.

Please DO NOT leave urgent messages on the voicemail. If you have an urgent medical issue, please call 9-1-1 or go to your nearest Emergency Room.